Your GDPR Rights

Data Controller Information

The data controller for Fishing Frontier is:

Your Rights Explained

Here is a detailed list of your data protection rights:

1. Right of Access

You have the right to:

• Know if we process your personal data
• Get a copy of your data in a readable format
• Know why we process your data
• Know how long we keep your data
• Know who we share your data with
• Know the source of your data if not collected from you

How to request: Email us at support@vortexfib.com with the subject "Data Access Request". Include your account email and username.

2. Right to Correction (Rectification)

You have the right to:

• Correct inaccurate personal data
• Complete incomplete data
• Update outdated information

How to request: You can update most information in your account settings. For other corrections, email us with the details you want changed.

3. Right to Deletion (Right to be Forgotten)

You have the right to request deletion of your data when:

• The data is no longer needed for its original purpose
• You withdraw consent and there is no other legal basis
• You object to processing and there are no overriding grounds
• The data was processed unlawfully
• Deletion is required by law

Exceptions: We may keep data for legal obligations, legal claims, or public interest.

How to request: Email us with the subject "Data Deletion Request". We will confirm deletion within 30 days.

4. Right to Restriction

You have the right to limit how we use your data when:

• You contest the accuracy of your data (while we verify)
• Processing is unlawful but you prefer restriction over deletion
• We no longer need the data but you need it for legal claims
• You have objected to processing (while we verify grounds)

What it means: We will store your data but not use it without your consent.

5. Right to Data Portability

You have the right to:

• Receive your data in a structured, common format (like JSON or CSV)
• Transfer your data to another service
• Have us send your data directly to another controller (where technically possible)

This applies to data you provided and data processed by automated means based on consent or contract.

How to request: Email us with the subject "Data Portability Request". Specify your preferred format.

6. Right to Object

You have the right to object to processing based on:

• Legitimate interests: We must stop unless we have compelling grounds
• Direct marketing: We must stop immediately upon request
• Research or statistics: Unless processing is for public interest

How to object: Email us with the subject "Processing Objection" and explain what processing you object to.

7. Rights Related to Automated Decision-Making

You have the right to:

• Not be subject to decisions based solely on automated processing that significantly affect you
• Get human intervention in automated decisions
• Express your point of view
• Contest the decision

Our practices: We do not make significant decisions about you using only automated processing.

How to Withdraw Consent

If we process your data based on consent, you can withdraw it at any time:

Marketing Emails

• Click the "Unsubscribe" link in any marketing email
• Update your preferences in account settings
• Email us at support@vortexfib.com

Push Notifications

• Turn off notifications in the game settings
• Manage notifications in your device settings

Analytics and Marketing Cookies

• Click the cookie settings link in our footer
• Clear cookies in your browser and decline when prompted
• Use browser privacy settings or extensions

Withdrawing consent does not affect the lawfulness of processing before withdrawal.

How to Manage Cookies

You control which cookies we use:

On Our Website

1. When you first visit, a cookie banner appears
2. Click "Manage Settings" to choose cookie types
3. Save your preferences
4. To change later, clear your cookies and revisit

In Your Browser

Most browsers let you:

• See what cookies are stored
• Delete specific or all cookies
• Block all or third-party cookies
• Set exceptions for trusted sites

Browser settings vary. Check your browser's help section for instructions.

On Mobile Devices

• iOS: Settings, Safari, Privacy and Security
• Android: Settings, Apps, Browser app, Storage, Clear data

Exercising Your Rights

How to Submit a Request

1. Email support@vortexfib.com
2. Use a clear subject line (e.g., "Data Access Request")
3. Include your account email and username
4. Describe what you are requesting
5. Provide ID verification if needed (we will request this securely)

What to Expect

• We will confirm receipt within 3 business days
• We may ask for more information to verify your identity
• We will respond within 30 days
• Complex requests may take up to 90 days (we will tell you why)
• Most requests are free; excessive requests may incur a fee

Verification

To protect your data, we must verify your identity before acting on requests. We may ask you to:

• Confirm details only you would know
• Respond from your registered email
• Provide government ID for sensitive requests

Children's Rights

If you are a parent or guardian:

• You can exercise rights on behalf of your child
• You can review your child's data
• You can request deletion of your child's data
• You can restrict data collection for your child

Contact us with proof of your relationship to the child.

Complaints

If you are unhappy with how we handle your data:

1. Contact us first: Email support@vortexfib.com. We want to resolve your concerns.
2. Contact the regulator: You can complain to:
   • Office of the Privacy Commissioner of Canada (for Canadian residents)
   • Your local data protection authority (for EU/EEA residents)
   • The UK Information Commissioner's Office (for UK residents)

Updates to This Page

We may update this page to reflect changes in law or our practices. Check the "Last updated" date for the most recent version.

Contact Us

For any questions about your rights or to submit a request: