Privacy Policy

1. Who We Are

Fishing Frontier is owned and operated by vortexfib.com. We are the data controller for all personal data collected through our website and game.

2. What Data We Collect

We collect data to provide and improve our services. Here is what we gather:

2.1 Information You Provide

• Account Data: Username, email address, and password when you create an account
• Profile Data: Display name, avatar, and game preferences you choose to share
• Contact Data: Name and email when you contact us for support
• Payment Data: Billing address and payment method details (processed by secure third-party providers)

2.2 Information Collected Automatically

• Device Data: Device type, operating system, and unique device identifiers
• Usage Data: Game progress, achievements, and in-game activity
• Technical Data: IP address, browser type, and access times
• Cookie Data: Information from cookies and similar technologies

2.3 Information from Third Parties

If you sign in using Google, Apple, or Facebook, we receive your name and email from those services. We never receive your password.

3. How We Use Your Data

We use your data for these purposes:

Purpose	Legal Basis
Provide the game and services	Contract performance
Process payments	Contract performance
Send service updates	Legitimate interest
Respond to support requests	Contract performance
Improve our services	Legitimate interest
Send marketing emails	Consent
Show relevant ads	Consent
Prevent fraud and abuse	Legitimate interest
Comply with laws	Legal obligation

4. Cookies and Tracking

We use cookies and similar technologies to make our site work and to understand how you use it.

4.1 Types of Cookies

• Necessary Cookies: Required for the site to function. Cannot be disabled.
• Analytics Cookies: Help us understand site usage and improve performance.
• Marketing Cookies: Used to show relevant ads and measure campaigns.

4.2 Managing Cookies

You can manage your cookie preferences through our cookie banner or your browser settings. Note that blocking some cookies may affect site functionality.

5. Data Sharing

We do not sell your personal data. We may share it in these cases:

• Service Providers: Companies that help us run our services (hosting, payments, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: If we merge with or are acquired by another company
• With Your Consent: When you give us permission to share

All service providers are bound by contracts that protect your data.

6. Data Retention

We keep your data only as long as needed:

• Account Data: Until you delete your account, plus 30 days for backup recovery
• Game Progress: Until you delete your account
• Support Tickets: 3 years after resolution
• Payment Records: 7 years for tax and legal purposes
• Analytics Data: 26 months

7. Data Security

We protect your data with industry-standard security measures:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and testing
• Access controls and employee training
• Secure data centers in Canada

No system is 100% secure. If a breach occurs, we will notify affected users and authorities as required by law.

8. Your Rights

You have rights over your personal data. See our GDPR Rights page for full details. In summary:

• Access: Request a copy of your data
• Correction: Fix inaccurate data
• Deletion: Request data removal
• Portability: Get your data in a standard format
• Objection: Object to certain processing
• Restriction: Limit how we use your data

To exercise these rights, contact us at support@vortexfib.com.

9. Children's Privacy

Fishing Frontier is for all ages, but we follow strict rules for children:

• Users under 13 need parental consent to create an account
• We do not knowingly collect data from children under 13 without consent
• Parents can review, delete, or restrict their child's data
• We comply with COPPA and Canadian PIPEDA requirements

If you believe we have data from a child without consent, contact us right away.

10. International Transfers

Your data is stored in Canada. If we transfer data outside Canada, we use:

• Standard contractual clauses approved by regulators
• Adequacy decisions where available
• Other lawful transfer mechanisms

11. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices. Please read their policies before sharing data.

12. Changes to This Policy

We may update this policy from time to time. We will:

• Post the new policy on this page
• Update the "Last updated" date
• Notify you by email for major changes

Your continued use after changes means you accept the new policy.

13. Contact Us

Questions about this policy? Contact us:

You also have the right to complain to the Office of the Privacy Commissioner of Canada or your local data protection authority.